Our Business Travel Management Proposition

• A National Company, in business for over 55 years that understands business travel.
  
  
• Customized, personalized care through a dedicated counsellor, giving unbiased and knowledgeable recommendations based on your own needs and
  preferences.
  
  
• No call centers
  
  
• Expert, knowledgeable travel counsellors, with on average 15+ years of experience; one of the most experienced travel staffs in the country.
  
  
• Around-the-clock access to customized travel service through our 24/7 after-hours business travel assistance line “manned” by our own senior counsellors.
  
  
• Quick response times to all telephone and email requests.  For immediate access to another “live” counsellor, you have the ability to “zero out” when calling.
  
  
• Management of your “end to end” travel requirements including air, hotel, and rental car bookings; and charter reservations.
  
  
• Air Canada flight pass analysis, tracking and reporting system
  
  
• Attentive local account management focused on savings, leveraging your travel budget, benchmarking, and keeping you informed on the latest trends in the industry.
  
  
• “Guaranteed Lowest Available Fares” backed by our experienced and expert counsellors and technology tools, such as Agentware which scours over 30 websites looking for the lowest available airfares.
  
  
• Our own consolidator division, “Discount Air”, offering aggressive rates for international and North American destinations.
  
  
• Exclusive marine fares offering substantial discounts for international crew changes.
  
  
• All of your bookings can be captured in detailed management reports for tracking, measurement and benchmarking.
  
  
• “Client Account Statement” reconciliation reports available to assist your organization in reconciling travel expenses in an efficient and expedient manner.
  
  
• Exclusive business travel solutions including Preferred Hotel and Car Rates, Foreign Currency Service, Destination Maps, and Advisory Reports, as well as our own Business Travel News via timely emails, which all provide real time savings and/or cost reduction opportunities.
  
  
• Access to our extensive network consisting of 87 branches across the country.
  
  
• Nationally recognized industry leadership.
  
  
• Tracking unused ticket credits.
  
  
• The KDS Online Booking tool one of only two tools capable of booking Air Canada Flight passes and Air Canada attributes.

Contact Kathy Coyle VP, Business Travel Management
(902) 421-7551 to discuss a tailored solution for your business travel requirements.